Is this the same as S3?

Yes. S123 is the industry shorthand for three units used across mining: RIIRIS301E (S1), RIIWHS301E (S2) and RIICOM301E (S3). S3 is this one.

How is it different from RIICOM201E?

RIICOM201E is the entry-level unit inside Standard 11 - communicating in the workplace. This is the 301: planning communication, running a presentation and resolving conflict, for people directing work.

Does it really include a toolbox talk?

Yes. The performance evidence names completing a toolbox talk and completing shift reports as things the candidate must demonstrate, on at least two occasions.

Assessment requires access to communication systems and presentation media, in the sector's work environment. There is a practical component.

Are there entry requirements?

The register records none. Licensing, legislative and certification requirements vary between states, territories and industry sectors and must be checked with the relevant body before applying the unit.

RIICOM301E Communicate information

About this qualification

RIICOM301E covers communicating information to complete work activities in the mining, drilling and civil infrastructure industry. The register scopes it to “individuals who are working in an operational, supervisory or team leader capacity”.

It is the S3 of S123 — the three-unit set the mining industry uses for supervisors and leading hands, alongside RIIRIS301E (S1) and RIIWHS301E (S2).

The performance evidence names the tasks plainly: completing a toolbox talk, completing shift reports, identifying barriers to communication and strategies to reduce them, and speaking with stakeholders to provide information and confirm meaning. Element 4 is participating in resolving conflicts.

It sits above RIICOM201E, the entry-level communication unit inside Standard 11. The 201 is communicating in the workplace; the 301 is communicating to direct work.

Roles it maps to

What the unit covers, per the national register.

Toolbox Talks Supervisors and Team Leaders Shift Reporting Conflict Resolution

Where this unit is used

This is S3 of the S123 mining supervisor set. All three units are on this site, along with the combined page.

Three units · the setS123 S123 — the mining supervisor set
Single unit · S1RIIRIS301E Apply risk management processes
Single unit · S2RIIWHS301E Conduct safety and health investigations
Single unit · S3 · you are hereRIICOM301E Communicate information
Skill set · the entry inductionRIISS00034 Standard 11 — surface coal mine safety
Certificate III · where it leadsRII30920 Civil Construction Plant Operations

What it covers

4Core Elements

0Elective Units

A single unit of competency. Assessment must include access to communication systems and presentation media resources; be conducted in a safe environment; be assessed in the context of the sector's work environment; and be assessed in compliance with relevant legislation and regulation using policies, procedures and processes directly related to the industry sector.

The four elements of the unit.

Element 1 Plan and prepare to communicate information
Element 2 Communicate information to achieve work activity outcomes
Element 3 Develop and perform work activity presentation
Element 4 Participate in resolving conflicts

For a full list of elective units, visit training.gov.au →

Frequently asked questions

Is this the same as S3?: Yes. S123 is the industry shorthand for three units used across mining: RIIRIS301E (S1), RIIWHS301E (S2) and RIICOM301E (S3). S3 is this one.
How is it different from RIICOM201E?: RIICOM201E is the entry-level unit inside Standard 11 — communicating in the workplace. This is the 301: planning communication, running a presentation and resolving conflict, for people directing work.
Does it really include a toolbox talk?: Yes. The performance evidence names completing a toolbox talk and completing shift reports as things the candidate must demonstrate, on at least two occasions.
Can I do it online?: Assessment requires access to communication systems and presentation media, in the sector's work environment. There is a practical component.
Are there entry requirements?: The register records none. Licensing, legislative and certification requirements vary between states, territories and industry sectors and must be checked with the relevant body before applying the unit.

Other registered providers

Filtered by where each provider is based, not where they can deliver.

QLD

MinRes Training InstituteRTO 40727

Deliver and assess · QLD
NSW

TAFE NSWRTO 90003

Deliver and assess · NSW
QLD

TAFE QueenslandRTO 0275

Deliver and assess · QLD
WA

North Metropolitan TAFERTO 52786

Deliver and assess · WA
QLD

Halo Nation TrainingRTO 32485

Deliver and assess · QLD
QLD

National SkillsRTO 45438

Deliver and assess · National
QLD

Civil SafetyRTO 32381

Deliver and assess · QLD
QLD

AshtrailRTO 6139

Deliver and assess · QLD
NSW

Joblink PlusRTO 91434

Deliver and assess · National
QLD

PM2RTO 41304

Deliver and assess · National
NSW

Innovative Learning SolutionsRTO 91812

Deliver and assess · NSW
QLD

Martyr Training ServicesRTO 31279

Deliver and assess · QLD
Find more providers

12 of 223 providers shown — search the register for the rest
training.gov.au →

Qualifications that require this unit

This unit is core in each of these, so completing it counts toward them.

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