Provide First Aid

Frequently asked questions

How often do I need to redo it?

The unit itself does not expire — a statement of attainment has no end date. Safe Work Australia's model First Aid in the Workplace Code of Practice recommends first aid training be refreshed every three years and the CPR component every twelve months. That is a recommendation in a code of practice, not a legislated expiry. Your employer, industry or state regulator may require something different.

Who decides the requirements for my workplace?

The register is explicit on this: licensing and regulatory requirements, including refresher training, “should be obtained from the relevant national, state or territory Work Health and Safety Regulatory Authorities”. Ask your WHS regulator, not your provider.

Is there an approved provider list like the White Card?

No. The White Card is issued under state approval — first aid is not. Any provider with HLTAID011 on its scope of registration may deliver it, so the 2,554 providers here come from the national register.

Can I do it online?

Not entirely. The register requires compression and ventilation skills to be demonstrated on adult and infant manikins following Australian Resuscitation Council guidelines. Many providers run theory online and the practical face-to-face — ask how the assessment is conducted before you book.

Which first aid unit do I actually need?

HLTAID011 is the general workplace one. HLTAID009 is CPR only. HLTAID012 is the version for education and care settings, which childcare and schools generally require. HLTAID015 adds advanced resuscitation and oxygen therapy. Check what your employer or regulator asks for by code.