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18 providers can deliver HLT57715. Availability, fees and start dates are set by each provider.
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About this qualification
HLT57715 is the qualification for practice managers. The register's description is one of the shortest on the whole register, and all the more precise for it: “business or practice managers who manage the operation of small to medium sized health practices”.
Fifteen units, ten of them core — a high proportion, and a sign of a qualification with a defined job rather than a configurable one. The core spans both halves of the role: the business half in customer service, budgets and financial plans, people performance and risk; and the clinical-adjacent half in medical terminology, health billing and accounting, infection prevention and control, and work health and safety.
That combination is what makes it unusual. A practice manager has to run a business and understand the clinical environment it operates in, and the core insists on both.
52 providers hold it — a narrow field for a qualification with this much demand behind it.
Roles it maps to
Roles described on the national register for HLT57715.
Where it leads
Practice management stands alone in its family. It is reached from clinical or administrative work, and leads into general management.
- Certificate III · comes beforeHLT33115 Health Services Assistance
- Diploma · you are hereHLT57715 Practice Management
- Diploma · managementBSB50420 Leadership and Management
- Advanced Diploma · managementBSB60420 Leadership and Management
- Certificate IV · self-employmentBSB40320 Entrepreneurship and New Business
What it covers
Fifteen units in total. Up to five electives from the listed bank, any endorsed training package or an accredited course, provided they are relevant to the work outcome.
The 10 core units, required by everyone:
- BSBCUS501 Manage quality customer service
- BSBFIM501 Manage budgets and financial plans
- BSBMED301 Interpret and apply medical terminology appropriately
- BSBMGT502 Manage people performance
- BSBRSK501 Manage risk
- CHCDIV001 Work with diverse people
- CHCLEG003 Manage legal and ethical compliance
- HLTADM004 Manage health billing and accounting system
- HLTINF007 Implement and monitor infection prevention and control standards, policies and procedures
- HLTWHS004 Manage work health and safety
For a full list of elective units, visit training.gov.au →
Frequently asked questions
- Do I need a clinical background?
- No. The register records no entry requirements, and the qualification is aimed at business or practice managers rather than clinicians. The core includes medical terminology precisely because it does not assume you arrive with it.
- Is this the same as a Diploma of Leadership and Management?
- No. BSB50420 is general management across any industry. HLT57715 is management of a health practice specifically — billing systems, medical terminology and infection control are core here and absent there.
- How do I get into practice management?
- Medical reception and administration is the common route, and BSB30120 Certificate III in Business has a Medical Administration specialisation built for it. This diploma is the step up from that.
- Can I get HLT57715 through RPL?
- Often, yes, and experienced practice managers usually have strong evidence across the business units. Whether RPL is offered is decided by each provider.
- What does it cost and how long does it take?
- Both are set by each provider and are not published on the national register.
Other registered providers
Filtered by where each provider is based, not where they can deliver.
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QLD
MinRes Training InstituteRTO 40727
Deliver and assess · National -
NSW
TAFE NSWRTO 90003
Deliver and assess · National -
QLD
TAFE QueenslandRTO 0275
Deliver and assess · QLD -
QLD
Australian Institute of Professional CounsellorsRTO 0670
Deliver and assess · National -
QLD
Real Group Pty LtdRTO 31222
Deliver and assess · National -
QLD
FOUNDATION EDUCATION PTY LTDRTO 22557
Deliver and assess · National -
QLD
Health Industry Training Pty LtdRTO 32145
Deliver and assess · National -
VIC
College for Adult Learning Pty. Ltd. as The Trustee for Golding/Sabell TrustRTO 22228
Deliver and assess · National -
QLD
The University of QueenslandRTO 1511
Deliver and assess · NSW, QLD -
NSW
First Choice Education Pty LtdRTO 45150
Deliver and assess · National -
WA
A.M.A. Services (W.A.) Pty LtdRTO 2010
Deliver and assess · National -
VIC
Victorian Aboriginal Community Controlled Health Organisation Inc.RTO 20739
Deliver and assess · National -
Find more providers
12 of 18 providers shown — search the register for the rest
training.gov.au →
More in Health
Other qualifications in the HLT training package, nearest level first.
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