Are there entry requirements?

No. The register records no entry requirements for SIT20322.

Do I need my RSA to enrol?

Not to enrol. Responsible service of alcohol is an elective unit (SITHFAB021), and venues that serve alcohol will generally want it. State liquor regulators set their own currency rules for RSA certification - check with the regulator in your state.

What is the difference between this and SIT30622?

Level and independence. Certificate II describes routine work under direct supervision; Certificate III describes well-developed skills used with some independence, and adds coaching others in job skills to the core.

Which electives should I pick?

That depends on the venue you want to work in - housekeeping, bar, gaming and front office all sit in Group B. Ask each provider which Group B units they actually deliver before you enrol; no provider offers the whole bank.

Is this the same as the old SIT20316?

SIT20322 replaced SIT20316. Check the register entry for the equivalence status if you hold the older code.

SIT20322 Certificate II in Hospitality

About this qualification

SIT20322 is where most hospitality careers start. The register describes people with “a defined and limited range of hospitality operational skills and basic industry knowledge”, working on “mainly routine and repetitive tasks” under direct supervision.

Twelve units: six core and six electives. The core is deliberately broad — working with others, sourcing industry information, using hospitality skills, interacting with customers, social and cultural sensitivity, and safe work practices. None of it is tied to a single venue type.

The elective bank is where the qualification takes its shape. One unit must come from Group A (hygiene), three from Group B, and the last two can come from Group B, elsewhere in SIT, or any other current training package. Group B spans housekeeping, food and beverage, gaming, espresso, bar work and front office — so two people holding SIT20322 may have trained for quite different jobs.

There are no entry requirements, and no licensing attaches to the qualification itself. Individual units can carry their own requirements — responsible service of alcohol being the obvious one.

Roles it maps to

Settings named on the national register for SIT20322.

Café Attendant Bar Attendant Food and Beverage Attendant Housekeeper Gaming Attendant Porter

Where it sits

Where SIT20322 sits. Hospitality runs a full ladder from Certificate I to Advanced Diploma.

Certificate ISIT10222 Hospitality
Certificate II · you are hereSIT20322 Hospitality
Certificate IIISIT30622 Hospitality
Certificate IVSIT40422 Hospitality
DiplomaSIT50422 Hospitality Management
Advanced DiplomaSIT60322 Hospitality Management

What it covers

6Core units

6Elective units

Twelve units must be completed: 6 core and 6 electives. Of the electives, 1 must come from Group A (hygiene), 3 from Group B, and 2 from Group B, elsewhere in the SIT Training Package, or any other current training package or accredited course. Elective choice must be guided by the job outcome sought and the complexity appropriate to AQF level 2. Some units carry prerequisites.

The 6 core units, required by everyone:

BSBTWK201 Work effectively with others
SITHIND006 Source and use information on the hospitality industry
SITHIND007 Use hospitality skills effectively
SITXCCS011 Interact with customers
SITXCOM007 Show social and cultural sensitivity
SITXWHS005 Participate in safe work practices

For a full list of elective units, visit training.gov.au →

Frequently asked questions

Are there entry requirements?: No. The register records no entry requirements for SIT20322.
Do I need my RSA to enrol?: Not to enrol. Responsible service of alcohol is an elective unit (SITHFAB021), and venues that serve alcohol will generally want it. State liquor regulators set their own currency rules for RSA certification — check with the regulator in your state.
What is the difference between this and SIT30622?: Level and independence. Certificate II describes routine work under direct supervision; Certificate III describes well-developed skills used with some independence, and adds coaching others in job skills to the core.
Which electives should I pick?: That depends on the venue you want to work in — housekeeping, bar, gaming and front office all sit in Group B. Ask each provider which Group B units they actually deliver before you enrol; no provider offers the whole bank.
Is this the same as the old SIT20316?: SIT20322 replaced SIT20316. Check the register entry for the equivalence status if you hold the older code.

Other registered providers

Filtered by where each provider is based, not where they can deliver.

NSW

TAFE NSWRTO 90003

Deliver and assess · National
QLD

TAFE QueenslandRTO 0275

Deliver and assess · NSW, QLD
WA

North Metropolitan TAFERTO 52786

Deliver and assess · WA
QLD

Halo Nation TrainingRTO 32485

Deliver and assess · National
QLD

Brighton PacificRTO 41138

Deliver and assess · National
WA

Skills Strategies InternationalRTO 2401

Deliver and assess · National
VIC

The Management EdgeRTO 3927

Deliver and assess · National
QLD

Civil SafetyRTO 32381

Deliver and assess · National
NSW

Joblink PlusRTO 91434

Deliver and assess · NSW
QLD

Axial TrainingRTO 2437

Deliver and assess · National
SA

TIME Education and TrainingRTO 40058

Deliver and assess · National
NSW

Maxwells ServicesRTO 90924

Deliver and assess · National
Find more providers

12 of 314 providers shown — search the register for the rest
training.gov.au →

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Certificate II in Hospitality

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