What is the entry requirement?

Entry is open to people who have achieved a Certificate III in Retail, or who have relevant industry employment experience in a job role involving the skills and knowledge described in the core units of SIR30216 Certificate III in Retail.

I have years on the floor but no Certificate III. Can I enrol?

The experience pathway is written into the register as an equal alternative, not a concession. How a provider evidences it is up to them - ask early.

What does it add over Certificate III?

Money and people. Monitoring store financials, maintaining employee relations, leading a frontline team and achieving sales results are all core here and none of them appear at Certificate III.

Only 43 providers for a store manager qualification?

Yes, and that is worth knowing. Retail employs enormous numbers of people but comparatively few providers deliver the management qualification - many large retailers train in-house instead.

SIR50116 Diploma of Retail Leadership, which lists this qualification as its entry pathway.

SIR40316 Certificate IV in Retail Management

About this qualification

SIR40316 covers “individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards”.

They work with independence, “taking responsibility for their own functions and outputs”. This is the point where retail stops being a job on the floor and becomes running the floor.

There is an entry requirement, and it is a generous one. Entry is open to people who hold Certificate III in Retail or who have relevant industry employment experience involving the skills described in the SIR30216 core units. Experience counts, formally.

Eleven units, seven core, and the core is unmistakably managerial: monitoring retail store financials, creating a customer-centric culture, maintaining employee relations, leading a frontline team, maintaining store security, achieving sales results, and maintaining workplace safety.

Roles it maps to

Roles named on the national register for SIR40316.

Store Manager Department Manager Assistant Store Manager

Where it sits

Where SIR40316 sits on the retail ladder.

Certificate ISIR10116 Retail Services
Certificate IISIR20216 Retail Services
Certificate IIISIR30216 Retail
Certificate IV · you are hereSIR40316 Retail Management
DiplomaSIR50116 Retail Leadership

What it covers

7Core units

4Elective units

Eleven units must be completed: 7 core and 4 electives. Of the electives, 2 must come from the list in the qualification and 2 may come from that list, elsewhere in the SIR Retail Services Training Package, or any other current training package or accredited course. Elective choice must be guided by the job outcome sought, local industry requirements and the complexity appropriate to AQF level 4.

The 7 core units, required by everyone:

SIRRRTF002 Monitor retail store financials
SIRXCEG004 Create a customer-centric culture
SIRXHRM002 Maintain employee relations
SIRXMGT002 Lead a frontline team
SIRXRSK002 Maintain store security
SIRXSLS003 Achieve sales results
SIRXWHS003 Maintain workplace safety

For a full list of elective units, visit training.gov.au →

Frequently asked questions

What is the entry requirement?: Entry is open to people who have achieved a Certificate III in Retail, or who have relevant industry employment experience in a job role involving the skills and knowledge described in the core units of SIR30216 Certificate III in Retail.
I have years on the floor but no Certificate III. Can I enrol?: The experience pathway is written into the register as an equal alternative, not a concession. How a provider evidences it is up to them — ask early.
What does it add over Certificate III?: Money and people. Monitoring store financials, maintaining employee relations, leading a frontline team and achieving sales results are all core here and none of them appear at Certificate III.
Only 43 providers for a store manager qualification?: Yes, and that is worth knowing. Retail employs enormous numbers of people but comparatively few providers deliver the management qualification — many large retailers train in-house instead.
What comes next?: SIR50116 Diploma of Retail Leadership, which lists this qualification as its entry pathway.

Other registered providers

Filtered by where each provider is based, not where they can deliver.

NSW

TAFE NSWRTO 90003

Deliver and assess · NSW
NT

Charles Darwin UniversityRTO 0373

Deliver and assess · NT
QLD

Halo Nation TrainingRTO 32485

Deliver and assess · National
WA

Skills Strategies InternationalRTO 2401

Deliver and assess · National
SA

TIME Education and TrainingRTO 40058

Deliver and assess · National
WA

Insight Training Group AustraliaRTO 32142

Deliver and assess · National
NSW

Maxwells ServicesRTO 90924

Deliver and assess · National
SA

GEM College of International Business (Australia) Pty LtdRTO 0366

Deliver and assess · National
SA

Salford CollegeRTO 40298

Deliver and assess · National
WA

Australian College of TrainingRTO 51269

Deliver and assess · National
NSW

Workers Educational Association - HunterRTO 90020

Deliver and assess · National
NSW

REACH for TrainingRTO 91280

Deliver and assess · National
Find more providers

12 of 43 providers shown — search the register for the rest
training.gov.au →

More in Retail

Other qualifications in the SIR training package, nearest level first.

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Certificate IV in Retail Management

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