ICT20120

Certificate II in Applied Digital Technologies

The digital foundation qualification. 7,948 enrolments — and the register calls it a pathways qualification, not a job one.

ICTTraining package
AQF 2Certificate II
119Providers
12Units

Choose an RTO

119 providers can deliver ICT20120. Availability, fees and start dates are set by each provider.

About this qualification

ICT20120 is described on the register as a pathways qualification providing “the foundation skills and knowledge to use basic applied digital technologies in varied contexts”, for people “developing the necessary digital and technology skills in preparation for work”.

Twelve units, six core. The core is deliberately broad: computer operating systems and hardware, application software packages, digital media technology packages, using digital technologies to communicate at work, sustainable work practices, and contributing to health and safety.

At least three electives must come from Group A, the digital and technology skills bank — which is where the cyber security units sit. BSBXCS301 Protect own personal online profile from cyber security threats and BSBXCS302 Identify and report online security threats are available here at Certificate II.

The register is honest about the level: routine tasks, limited practical skills, performed under direct supervision. It is a start, and it is designed as one.

Roles it maps to

ICT20120 prepares people for digitally-enabled work rather than for a named ICT occupation.

Digital Support Assistant Office Technology User IT Pathway Student

Where it sits

Where ICT20120 sits. Information technology runs a clean four-rung ladder above it.

  1. Certificate II · you are hereICT20120 Applied Digital Technologies
  2. Certificate IIIICT30120 Information Technology
  3. Certificate IVICT40120 Information Technology
  4. DiplomaICT50220 Information Technology
  5. Advanced DiplomaICT60220 Information Technology

What it covers

6Core units
6Elective units

Twelve units must be completed: 6 core and 6 electives. At least 3 electives must come from Group A. Of the remaining electives, all may come from the listed electives, and up to 2 may come from elsewhere in this or any other currently endorsed training package qualification or accredited course at AQF Level 1, 2 or 3. Electives must be relevant to the work environment, maintain AQF alignment, not duplicate another unit chosen, and contribute to a valid industry-supported vocational outcome.

The 6 core units, required by everyone:

  • BSBSUS211 Participate in sustainable work practices
  • BSBTEC202 Use digital technologies to communicate in a work environment
  • BSBWHS211 Contribute to the health and safety of self and others
  • ICTICT213 Use computer operating systems and hardware
  • ICTICT214 Operate application software packages
  • ICTICT215 Operate digital media technology packages

For a full list of elective units, visit training.gov.au →

Frequently asked questions

Are there entry requirements?
No. The register records entry requirements as “Nil”.
Will this get me an IT job?
The register describes it as a pathways qualification for routine work under direct supervision. ICT30120 Certificate III is where the industry generally starts looking.
Does it cover cyber security?
At an introductory level, and only if you choose it. Group A includes protecting your own online profile, identifying and reporting security threats, and securely managing personally identifiable information.
Is it delivered in schools?
Commonly. Its size and level suit VET delivered to secondary students — ask providers whether they offer it that way.
What comes next?
ICT30120 Certificate III in Information Technology, then Certificate IV, Diploma and Advanced Diploma.

Other registered providers

Filtered by where each provider is based, not where they can deliver.

  • NSW

    TAFE NSWRTO 90003

    Deliver and assess · National
  • WA

    North Metropolitan TAFERTO 52786

    Deliver and assess · WA
  • WA

    South Metropolitan TAFERTO 52787

    Deliver and assess · WA
  • WA

    Skills Strategies InternationalRTO 2401

    Deliver and assess · National
  • VIC

    The Management EdgeRTO 3927

    Deliver and assess · National
  • QLD

    Axiom Syndicate Pty LtdRTO 40489

    Deliver and assess · National
  • QLD

    SKILLS GENERATION PTY LTDRTO 41008

    Deliver and assess · National
  • QLD

    Worklinks QLD LtdRTO 30622

    Deliver and assess · National
  • QLD

    Training Professionals Pty LtdRTO 31955

    Deliver and assess · National
  • NSW

    St George & Sutherland Community College IncRTO 7091

    Deliver and assess · National
  • TAS

    Guilford Young CollegeRTO 1129

    Deliver and assess · TAS
  • NSW

    Sureway Skills TrainingRTO 91058

    Deliver and assess · National
  • Find more providers

    12 of 119 providers shown — search the register for the rest

    training.gov.au →

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