Is nine units enough to get a job?

It is a workforce entry pathway, and the register describes work under direct, regular supervision. It suits people testing the sector or moving from volunteering into paid work, and it feeds into the Certificate III.

Should I do this or go straight to the Certificate III?

CHC32015 has no entry requirements, so you can go straight there. This is the smaller step if you are unsure about the sector or returning to study.

Do I need a police check?

Community services employers generally require one, and a working with children check where relevant. These are set by employers and state regulators, not by the qualification.

Are there entry requirements?

No. The register records none for CHC22015.

What does it cost and how long does it take?

Both are set by each provider and are not published on the national register. Nine units makes this among the shortest qualifications available.

CHC22015 Certificate II in Community Services

About this qualification

CHC22015 is the smallest qualification here — nine units in total, five core and four electives. The register is modest about it: “may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs”.

Work takes place “under direct, regular supervision within clearly defined guidelines”. That is an honest description of an entry-level role, and the qualification is sized accordingly.

CHCCOM001 Provide first point of contact is the core unit that defines it. Reception, intake, the first conversation someone has with a service — done well, that is skilled work, and this is the qualification that names it.

It leads directly into CHC32015 Certificate III in Community Services, which shares two of its five core units.

Roles it maps to

Roles described on the national register for CHC22015.

Community Services Assistant Intake Worker Reception and Support Worker Volunteer Coordinator

Where it sits

Where CHC22015 sits — the base of the community services ladder.

Certificate II · you are hereCHC22015 Community Services
Certificate IIICHC32015 Community Services
Certificate IVCHC42021 Community Services
DiplomaCHC52025 Community Services

What it covers

5Core units

4Elective units

Nine units in total. At least two electives from the listed bank, with up to two from that bank, any endorsed training package or accredited course, provided they are relevant to the work outcome.

The 5 core units, required by everyone:

BSBWOR202 Organise and complete daily work activities
CHCCOM001 Provide first point of contact
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS001 Participate in workplace health and safety

For a full list of elective units, visit training.gov.au →

Frequently asked questions

Is nine units enough to get a job?: It is a workforce entry pathway, and the register describes work under direct, regular supervision. It suits people testing the sector or moving from volunteering into paid work, and it feeds into the Certificate III.
Should I do this or go straight to the Certificate III?: CHC32015 has no entry requirements, so you can go straight there. This is the smaller step if you are unsure about the sector or returning to study.
Do I need a police check?: Community services employers generally require one, and a working with children check where relevant. These are set by employers and state regulators, not by the qualification.
Are there entry requirements?: No. The register records none for CHC22015.
What does it cost and how long does it take?: Both are set by each provider and are not published on the national register. Nine units makes this among the shortest qualifications available.

Other registered providers

Filtered by where each provider is based, not where they can deliver.

NSW

TAFE NSWRTO 90003

Deliver and assess · National
QLD

TAFE QueenslandRTO 0275

Deliver and assess · QLD
WA

North Metropolitan TAFERTO 52786

Deliver and assess · WA
WA

Skills Strategies InternationalRTO 2401

Deliver and assess · National
NSW

Joblink PlusRTO 91434

Deliver and assess · National
WA

Insight Training Group AustraliaRTO 32142

Deliver and assess · National
QLD

Strategix Training GroupRTO 31418

Deliver and assess · National
QLD

Axiom Syndicate Pty LtdRTO 40489

Deliver and assess · National
QLD

Australian Hospitality Skills RecognitionRTO 32217

Deliver and assess · National
VIC

WISE Employment LtdRTO 6653

Deliver and assess · National
NSW

Workers Educational Association - HunterRTO 90020

Deliver and assess · NSW
QLD

SKILLS GENERATION PTY LTDRTO 41008

Deliver and assess · National
Find more providers

12 of 125 providers shown — search the register for the rest
training.gov.au →

More in Community Services

Other qualifications in the CHC training package, nearest level first.

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Certificate II in Community Services

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